Frequently Asked Questions

Get answers to common questions about Wash Wig.

Most Wash Wig appointments take 60–120 minutes depending on hair type, density, and requested styling. Synthetic wigs are quicker; human hair with deep conditioning or color-safe treatments may take longer. A consult schedules accurate timing and assesses specific needs.

Yes — we service both synthetic and human hair wigs. Each receives tailored cleaning, detangling, and conditioning suited to its fiber, with specific products and heat protocols. Consults determine best methods, pricing, and any necessary repairs before work begins.

Yes. A $50 consult booking is required to secure every Wash Wig appointment unless you prepay the full service. This booking fee is non-refundable and confirms the scheduled time; prepayment waives the consult requirement per our policy.

We use professional, color-safe, and sulfate-free cleansers, conditioners, silk-safe detanglers, and lightweight leave-ins. For human hair we add heat protectants and deep conditioners; for synthetics we use formulated maintenance sprays to prevent fiber damage.

Remove pins, clips, and heavy styling products, and gently detangle before arrival. Label cap type and bring any care receipts or color information. Avoid home chemical treatments beforehand; disclose previous alterations during your consult for safe, effective service.

Yes, color-treated wigs can be washed safely. We perform strand tests and use color-safe products and low-risk techniques to protect tone and prevent running. Additional services or touch-ups may be recommended; consult confirms appropriate approach and any extra fees.