Frequently Asked Questions

Get answers to common questions about See All Availability / Lock A Date (Non-Refundable).

The non-refundable deposit secures your appointment slot and is credited towards your service cost if you arrive on time.

If you arrive more than 10 minutes late, your appointment will be counted as missed, and you will forfeit your deposit.

No, a consultation does not guarantee same-day service. However, your deposit does lock in your appointment if scheduled.

Once you lock in your date with a deposit, changes may require additional fees and availability checks.

Deposits are specific to the appointment booked and cannot be transferred to different services once made.

You can lock your appointment date by making a deposit through our booking system or by contacting our customer service.