Frequently Asked Questions

Get answers to common questions about Fee - No Show / Cancellation / Late Reschedule.

If you no-show, your deposit and any applicable prepayments are non-refundable. The $50 deposit is forfeited for lateness over 15 minutes; repeated no-shows may affect future booking privileges and scheduling.

Lateness exceeding 15 minutes results in forfeiture of the $50 deposit. This fee is deducted automatically and non-refundable; please arrive on time or contact us promptly to reschedule within policy terms.

No. All deposits and prepayments are non-refundable under our policy. Cancelling early may allow you to rebook, but the original deposit is retained to cover scheduling, preparation costs, and staffing.

Deposits are non-refundable but may be transferable at our discretion. Contact Envious Appeal LLC as soon as possible; we evaluate transfers case-by-case and may require rebooking within a specified timeframe.

Yes. Late reschedules within a restricted window can forfeit your deposit. Our policy treats last-minute changes similarly to cancellations or no-shows to protect staffing and other clients' scheduled times and revenue.

Contact us by phone, email, or the booking portal as listed in your confirmation. Provide your appointment details and preferred alternatives; timely notices help avoid forfeited deposits under our policy.