Frequently Asked Questions

Get answers to common questions about Makeup- Cluster Lashes.

Cluster lashes generally last 1–2 weeks depending on your natural lash cycle, aftercare, and exposure to oil or water. Avoid oil-based products and excessive rubbing. A touch-up or reapplication is recommended to maintain fullness as clusters shed with natural lash loss.

When applied and removed by a trained technician, cluster lashes should not damage your natural lashes. Proper adhesive use, gentle removal, and giving lashes a break between services help prevent breakage and promote healthy lash growth.

Arrive with clean, make-up-free eyes and no oil-based skincare around the lash line. Bring photos of desired styles if you have preferences. Avoid caffeine to minimize eye fluttering and allow 45–60 minutes for application.

We recommend avoiding mascara on cluster lashes to preserve adhesive and shape. If necessary, use water-based, lash-safe mascara applied lightly at the base and not directly on the bonds. Oil-based mascaras can loosen clusters and shorten wear time.

Prepayment in full is required for services under $50, or you may book a $25 consult. All payments are non-refundable. Rescheduling may be allowed per shop policy, but deposits and fees are forfeited if cancelled without required notice.

Most cluster application appointments take 30–60 minutes, depending on desired volume and precision. Consultations may be $25 or prepaid in full for services under $50. Arrival on time ensures enough session time for comfortable, careful application.